Terms of service

Last Updated: January 30, 2026

OVERVIEW

This website is operated by ALAUA, a brand owned and operated by Suade LLC. By using this site or purchasing from us, you agree to the following terms and conditions.

1. ELIGIBILITY AND USE

You confirm that you are at least the age of majority in your place of residence. You may not use our products for any illegal purpose or violate any local laws, including copyright and intellectual property laws.

2. ARTIST COPYRIGHT & INTELLECTUAL PROPERTY

All artwork, textile patterns, illustrations, and brand imagery are the original creations and exclusive intellectual property of Suade LLC.

Limited Rights: Purchase of a product does not transfer copyright.
Restrictions: You are strictly prohibited from reproducing or redistributing our designs for commercial use or "print-on-demand" services without a written licensing agreement.

3. ANTI-SCRAPING & DATA MINING

You are prohibited from using any automated systems or software (scrapers, bots, or spiders) to extract data, designs, or images from this website for commercial use or AI training.

4. PRICING AND SALES

Changes: Prices are subject to change without notice.
Promotions: Sale prices are valid only for the duration specified. We do not offer price adjustments on previous purchases.
Discounts: Codes cannot be combined unless stated otherwise.

5. PRODUCT ACCURACY

We strive for accuracy, but digital screens vary; we cannot guarantee that colors seen on your monitor will perfectly match the physical product. We reserve the right to limit quantities or discontinue items at any time.

6. ORDER CANCELLATIONS

We reserve the right to refuse or cancel any order you place with us for any reason, at our sole discretion.

7. BILLING AND ACCOUNT INTEGRITY

You agree to provide accurate, current, and complete purchase and account information. You must update your information promptly to allow us to fulfill your orders.

8. THIRD-PARTY LINKS

We are not responsible for the content, accuracy, or practices of any third-party websites linked from our store.

9. USER FEEDBACK & SOCIAL MEDIA

Comments: If you send us suggestions or creative ideas, we may use and edit them without restriction or compensation.
Social Media: By tagging our official accounts, you grant Suade LLC a non-exclusive license to feature your content on our marketing channels.

10. ERRORS AND OMISSIONS

We reserve the right to correct any typographical errors regarding pricing or shipping and to update or cancel orders if information is found to be incorrect.

11. FORCE MAJEURE (EVENTS BEYOND OUR CONTROL)

We are not liable for delays caused by natural disasters, port strikes, or shipping interruptions outside of our reasonable control.

12. CUSTOMER REVIEWS AND SUBMISSIONS

If you provide a product review, comment, or photo (collectively, “Reviews”), you agree to the following:

Moderation: We reserve the right, but are not obligated, to monitor, edit, or remove Reviews that we find, in our sole discretion, to be unlawful, offensive, defamatory, or in violation of any party’s intellectual property.
Accuracy: You are solely responsible for the accuracy of your Reviews. You may not use a false email address or impersonate any person to mislead us or third parties as to the origin of the feedback.
Usage Rights: By submitting a Review, you grant Suade LLC a non-exclusive, royalty-free license to use, reproduce, and publish that review on our website, social media, or other marketing materials to promote ALAUA.
Liability: We take no responsibility and assume no liability for any Reviews posted by you or any third party.

14. RETURNS AND REFUNDS

All sales are subject to our Return & Refund Policy, which is incorporated into these Terms by reference and available on our website. Please review that policy before completing a purchase.

15. SHIPPING AND DELIVERY

Shipping timelines are estimates and not guaranteed. Once an order is handed off to the carrier, Suade LLC is not responsible for delays, loss, or damage caused by the carrier. Please refer to our Shipping Policy.

16. WARRANTIES AND LIABILITY

Our products are provided "as is." Suade LLC is not liable for any incidental or consequential damages arising from the use of our products or website.

17. WARRANTY DISCLAIMER & LIABILITY LIMITS

We provide our website and products on an "as is" and "as available" basis. While we strive for excellence, we do not guarantee that our service will be completely uninterrupted, perfectly secure, or error-free.

Your Risk: You agree that your use of our service is at your own risk. Unless explicitly stated by us, all products are delivered without any implied warranties of durability, merchantability, or fitness for a specific purpose.
Limitation of Liability: Under no circumstances shall Suade LLC, or our team members, be held liable for any injury, loss, or claim. This includes direct or indirect damages—such as lost profits or data—that result from your use of our products or website, even if we have been advised of the possibility of such damages.

18. INDEMNIFICATION

You agree to protect, defend, and hold Suade LLC (and our affiliates, partners, and employees) harmless from any legal claims or demands made by a third party. This includes reasonable attorneys’ fees arising from your breach of these Terms, your violation of any law, or your infringement on the rights of others.

19. SEVERABILITY

If any part of these Terms is found by a court to be unlawful or unenforceable, that specific part will be removed from the agreement. This "severing" will not affect the validity or enforceability of the remaining sections of the Terms, which will stay in full effect.

20. TERMINATION

These Terms remain in effect until terminated by either you or us.

By You: You may end this agreement at any time by notifying us that you no longer wish to use our services or by simply ceasing to use our site.
By Us: We reserve the right to terminate this agreement at any time without notice if we believe you have failed to comply with any part of these Terms. In such cases, you will remain responsible for any outstanding balances due up to the date of termination.

21. GOVERNING LAW

These Terms are governed by the laws of the State of Hawaii. All legal proceedings shall be conducted in Honolulu, HI.

22. FULL AGREEMENT & ENFORCEABILITY

These Terms of Service, along with any specific store policies posted on this site, represent the complete and exclusive agreement between you and Suade LLC.

Prior Communications: This agreement replaces any previous versions, discussions, or verbal promises between us regarding your use of our services.
Non-Waiver: If we do not immediately enforce a specific provision of these Terms, it does not mean we have waived our right to enforce it in the future.
Interpretation: Should any part of these Terms be considered unclear, the language will not be automatically interpreted against the party who drafted it.

23. UPDATES TO THESE TERMS

The latest version of our Terms of Service will always be available on this page for your review.

We may update, modify, or replace any part of these Terms at our discretion to reflect changes in our business or legal requirements. Any updates will be made effective immediately upon posting to the website. It is your responsibility to check this page periodically for any changes. By continuing to use or access the site after we post updates, you are agreeing to the revised Terms.